Email Password Update (For Professional Email Hosting only)
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Thursday, 25th August, 2011
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19:13pm
We have noticed that few of our professional email hosting Customers do not comply with our new email password policy. While this stricter password policy has not yet been implemented by our vendor, it will be implemented across all users on the 6th of September, 2011.
The new password policy is as follows:
- The password must contain at least 8 characters (and can be up to 32 characters long)
- The password cannot contain elements of the email address in its exact form. For instance, if your email address were john@yourdomain.com, then your password can not contain the words john or yourdomain
- The password must contain at least one letter (a-z in upper or lowercase), and at least one number (0-9)
Impact:
All users with non-compliant (weak) passwords will have their passwords automatically reset by the system. The updated password will be sent to the user's alternate email address.
Communicating to Customers:
All users with non-compliant passwords will receive an automated email on 1st September, 2011, reminding them to update their passwords.
