Outbound Spam Protection (For Professional Email Hosting only)
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Thursday, 25th August, 2011
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19:14pm
In order to reduce outbound spam on our servers and to maintain high delivery rates, we will be enabling Commtouch's Outbound Spam Protection on our servers from the 25th of August, 2011.
Impact:
- With this protection in place, all outbound mails classified as Spam will be rejected and the sender will receive a message for the same.
- If you or your Customer believes that the mail has been wrongly classified, you will have to raise a support ticket containing the email headers and email content. Our support team will then review the mail and make the necessary adjustments to ensure delivery.
- It is also advisable to use mailing lists in case of bulk emails to avoid the risk of them being marked as spam
We believe this change will help maintain the reputation of our email servers and ensure that your Customers receive the best service possible.
