Issue while connecting to SMTP Server from certain ISPs.

  • Tuesday, 14th December, 2010
  • 09:04am

We are currently investigating an issue where people are unable to connect to our SMTP servers from certain specific ISPs. If you are facing any such issue, please create a support request and provide us with the following details:

* Domain/Email id
* ISP and IP address
* Telnet smtp 25
* Ping latency
* Country(Location)
* POP&IMAP working or not

We regret the interruption in services. For any additional information, feel free to contact our support desk.

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