As per industry standards for bulk mailing, we don't offer any inbox guarantee for delivery to inbox, promotions or junk folders that depend on 3rd party mail servers, your email content and quality of your mailing list.
Let us explain with an example case:
If you email to 1000 email ids, and out of that 20 from Gmail got returned, if the subject / content is the same, Gmail can easily track and mark such mailing as spam or related promotional category. Here, no service provider can claim they can offer inbox delivery, as it depends on every mail server, and every mail server has their own custom anti-spam system.
Why it depends on your own email usages?
What content you are sending - We have no control on that
How many users click on the spam button - We have no control on that
How many users click on the unsubscribe button - We have no control, but you have an auto unsubscribe feature in your mailing from our system.
What type of email reputation is your domain name from which you want to send email? We don't have control on that.
So the above noted points are related to your own usages, and usage patterns need to manage your own usage patterns.
If still, you have any company offering inbox delivery of bulk mailing, then it may be a sales trick, so be careful with such offers in bulk mailing. We don't deal for any wrongful promise on something which we don't own or govern, as it depends on remote mail servers and your own usage patterns to their users.
How to avoid spam folder delivery or spamming issues? & things to know before ordering the bulk email services with us:
- Always make sure to send email to valid email ids. If you scrape email ids from the internet or purchased a database of email ids from any seller, that may not be accurate, thus may not work and can create spamming issues.
- If a user says NO means "NO". You shall not attempt to send emails to those users who have unsubscribed to your email newsletter and don't want to get your emails.
- If a spam complaint is there, you are requested to please ensure that you take care of the needful and resolve the same with the proper answer in reply on an urgent basis. Failure may result in suspension or termination of your bulk email account.
- Webji doesn't allow any form of spamming from our network and takes care proactively to ensure our IP stays clean.
- We set up the AC already with proper DKIM and SPF records so that the infrastructure is properly ready for the mailing.
- If you don't have a domain name, we suggest you buy an extra domain name and email hosting account and use that email ID as the sender email ID, which will have better delivery rates. You can order any smaller plan from http://webji.in/email-hosting/ when using your own domain name, you will have a better delivery rate since you can have proper SPF and DKIM records in that case, which is impossible in the case of Gmail or Yahoo email ids as sender email id. If any other service provider did not tell you about this, then it may lead to low-quality service experience and deliveries, as technically, this aspect can't be ignored.
- Please periodically visit our other bulk email-related articles and details from our kB at https://billing.webji.in/knowledgebase/354/Bulk-Email-Services
- If you are not sure of your email database accuracy or don't have an opt-in database of email ids where users are your own clients, contact us at support@webji.services for free one-time email validation before placing an order. Our team can always help you with email list verification using automation tools.
- Your email list verification done by our team does not mean any SPAM complaints. So, if you think verification will result in no spam complaints, then that is not true. Always care about what you are sending to whom you are sending. Spamming the world is not allowed, and we don't promote such business.
- Before ordering a service, make sure you read our Terms of Service, as mentioned at https://webji.in/terms-of-service/
- If you are a new user, send a small amount of emails in the starting week and gradually increase it.
- If you have more than 2% hard bounce (returned email/email id does not exist error), it may result in the suspension of your account, as we can't take the risk of blacklisting our server IP.
- You will have a report of how many users are unsubscribed from your email newsletters. So a high rate of unsubscribed members means your target list is inappropriate, or your content or email subject is not as per your targeted audience. It is suggested you always ensure you have a lower unsubscribe rate, as that means your users love to read your emails and click less on the SPAM button.
- If you are a user who sends a million emails to unknown email IDs and then complains that the emails are not delivering, your account is suspended or terminated, or you have related issues, then this service is not for you.
- If you are looking for a business bulk email solution to grow your business or reach your clients or highly targetted prospects, but make sure the spam issue is there and follow our periodic antispam suggestions, then this can be a service for you.
- Webji do not sells or provide any email database.
- If you are not looking for promotional email instead you are looking to send transactional emails related to the business transactions of users then we have separate transactional email plans for smtp at https://billing.webji.in/store/bulk-email-service/bulk-email-services
- If you are looking to outreach your targeted prospectus or subscribers to send them newsletters or promotional email then you can check our bulk email plans from https://billing.webji.in/store/bulk-email-service/bulk-email-services an online control panel will be provided to manage your email database > create email campaigns > send that to your email lists.
- We do not allow any form of spamming from our network.
- We dont provide SMTP-only services for marketing / promotional emails. Online control panel-based plans are at https://billing.webji.in/store/bulk-email-service/bulk-email-services
Frequently Asked Questions
How many mailing lists are allowed?
Ans: Unlimited mailing lists are allowed.
Can I send an email to the scrapped or purchased email database?
Ans: No. as that may result in a high bounce rate, and the same is not allowed.
If you dont allow scrapped databases or purchased email databases then why do you offer email validation service?
Ans: Email validation service is for the users who have their own set/collection of email IDs, not the purchased CD or scrapped database. Who want to validate their email database for once before sending emails to their users.
XYZ company allow spam?
Ans: We do not allow any form of unlawful or spam usage at Webji Hosting Pvt. Ltd.
Can I send emails to GDPR contacts?
Ans: Anything that violates any law, or any form of spam is not allowed.
Will you assign a specific IP address for our emailings?
- Dedicated Ip are assigned for high end email package limits (viz. 150,000 Email Sending Per Month or higher plan)
If you are a new user, we always suggest you start with our smallest plan and order it from https://webji.in/bulk-email-services-in-india/ and later upgrade the plan when required.
