A server is setup as per customer needs and cant be downgraded to lower plan. However if required the following steps are suggested:
- You order a new server with us with the new configuration you prefer make sure to order the server with same web hosting control panel it have on existing old server with us.
- Once ordered new server you can inform our team at support@webji.services about the plan that old server data needs to be migrated. One time migration charges if applicable our team will inform you for the same in advance over email.
- Once got your confirmation and all dues are clear > our team will start setup the new server which may take few hrs time and after that will start data migration and keep you posted periodically for the process of data migration.
- Once data migration is completed if you are using our nameservers then our team can update the nameserver IPs to point to new server > We need to now wait for few hrs for dns to get propagated. You can ping your website from command prompt like
ping website.com
to make sure your website working from new server and also that your website is working fine without any error or issues. - Once you verified all you can inform our team to delete old server from next due date onwards.
Please note
It is recommended that you have min of 1 week time on old existing server (except if any technical complications are there) if not then the plan is not suggested if old server expiry date is nearby.
For any additional queries, please feel free to contact us at support@webji.services
Always here and happy to help you.
