First of all, having emails delivered to spam can have one or many issues which we are going to discuss in this article. There is no one click magic button solution for spam folder delivery issues. There are certain situations like having proper IP reputation, spf, dkim and dmarc records which we can help you have the same as a service provider. However not all are in your service provider hands as it depends on you are hosted on shared hosting or private server or if you are using a shared IP or dedicated IP for mail server usages + Your own mailing usages history.
There are certain things which you need to take care like
1. Having no email forwarders to any external email id from any of your hosted email ids on our server
2. Make sure having proper spam protection on your feedback form like recaptcha or related services
3. Making sure that you are not sending any form of unsolicited emails or spamming or bulk mailing.
4. If recently there has been some spam issue from your domain name (email compromised or related) then you need to wait for few days or weeks before your domain reputation gets increased over internet space.
5. You can also try Google Workspace (formerly known as Gsuite) as they are Gmail powered email service. Webji provide that services so if required our team can help you with setup and data migration. Feel free to contact to support@webji.services for quote for the same. However please note that if your domain name reputation itself is bad online then it may not help otherwise majority of time you can expect best delivery rate by using Google Workspace as that is an enterprise grade email solution from Gmail and having multiple IP network at backend as its an Enterprise Class solution so upgrade to such solution recommended specially if all other options are checked and ensure email settings are good too.
