550 A user policy is preventing you from sending e-mail to this address Print

The recipient email id may have blacklisted the address or domain in MailEnable webmail.

Please login to Mailenable Webmail
Now go to Options > Spam > Blacklist and verify that the sender email id is not added to blacklist over there as shown below:

Remove it from blacklisting list so that you can receive an email as the error

550 A user policy is preventing you from sending an e-mail to this address
generally occurs when email id is blacklisted.