How to access support ticket system? Print

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The support ticket system is integrated with our chat module so now you can raise any support ticket by sending an email from your registered id in our records to support@webji.services only.

 

Please note:

  1. If you have any basic queries feel free to chat with our operator at https://webji.in/
  2. Kindly avoid sending multiple emails otherwise can result in communication issues.
  3. Make sure to follow up on the same case by replying to the same subject email to avoid creating 2 cases for the same query otherwise, the team can miss the past history of the case.
  4. Always make sure to use your registered email id in any chat or email communication as without that it will be difficult for our agents to verify your identity and thus support to unknown email or user, won't be possible. 
  5. If you want to check any of your previous tickets you can check the previous replies from your mailbox and reply back to the same email if you have any additional queries for the same ticket's follow-up.

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