The abuse team is only available online over email, and they are available during IST office hours.
Due to nature of abuse / tos violation queries any support or enquires about the same is only possible via email from registered email id for the service (as per our records) to support@webji.services. Support for these problems won't be possible over the phone or in chat due to nature of such queries. Please include all the details in your email reply to our same abuse complaint / tos violation complaint email, so we can help you.
Please note that once you replied permit us few hours for us to check and get back to you.
Most of the time, cases are delayed because clients do not reply to our emails or take recommended actions in a timely manner. Please reply to our emails and follow the given advice on a timely basis to avoid any delays. Kindly ensure this is not the case from your end.
If you have any questions, please reply back to our same email so that we can keep all the messages for this issue in one support ticket to avoid any communication related issues.