Latest Update 28 Feb 2025 12.39 IST
Overall network is way stable now screenshot of various IPs monitoring below of last 6-7 days
There are short period ddos happening to specific IP range 103.69.196.xxx so if your vps or dedicated server is located in that IP range and you feel its required to change the IP then let us know via email at support@webji.services
Any other IP ranges are working fine as normal so its not applicable for all vps/dedicated servers in NCR.
We are still monitoring the server IPs from USA and India 2 locations minute to minute monitoring, so everything is closely monitored by us and data center team both.
Latest Update 27 Feb 2025 15.00 IST
Network is way stable now however today and last few days we are getting few 1-5 minutes short ddos attack specifically on IP range 103.69.196.xxx
So we will recommend if your clients are happy now then let it go as it is. However if your IP is in this range of 103.69.196.xxx for your vps or dedicated server and you feel its required to change the IP then let us know via email at support@webji.services
Any other IP ranges are working fine as normal so its not applicable for others.
Also we will be required to change your primary server IP to new IP so we will recommend only in case you feel that is a must else we can wait as situation of network is way stable. However that is an option for 103.69.196.xxx range of vps / dedicated server now to change the primary IP so let us know on email if that is required is optional.
We are still monitoring the server IPs from USA and India 2 locations minute to minute monitoring so everything is closely monitored by us and data center team both.
Latest Update 26 Feb 2025 11:17 IST
Network is stable and here is screenshot of last 5 days of monitoring from 3rd party data center in USA for servers for some of servers in minute to minute monitoring
Further more Tata ddos protection additional layer our vendor is working consistently with them to add that in coming days to further improve the network capacity to mitiate the ddos if happens again.
We will keep you posted. Right now additional Ip have their own challenges so we are doing that only for SOS case in case required as right now since morning the network is very stable.
Latest Update 26 Feb 2025 11:17 IST
The network was stable since yesterday but today early morning a ddos short time attack noted our data center team was able to manage and recover the network. It was not a full network attack rather it was on specific IP range.
As of now since 9.15 AM network is stable.
We are planning to add one additional IP to all servers to have a better protection layer or if necessary. Will keep all vps and dedicated customers updated on email for the same.
Latest Update 25 Feb 2025 15:50 IST
Network is fully stable now and all services are up and running.
We will continue to monitor the network to ensure all is smooth if there is any further update will share you over this announcement link. We request you to keep watching this announcement thread for this week atleast to ensure you have the latest info.
Latest Update 24 Feb 2025 21:19 IST
Network is fully stable now and all services are up and running as normal now. Also there is no more DDOS attack noted for last 24 hrs the network congestion which was happening today has been resolved by DC team as of now.
We will continue to monitor the network to ensure all is smooth if there is any further update will share you over this announcement link. We request you to keep watching this announcement thread for this week atleast to ensure you have the latest info.
Latest Update 24 Feb 2025 18:19 IST
We want to keep you informed that our NCR servers are hosted at Yotta Data Center, one of India's leading Tier 3/4 data center (https://yotta.com/). We share this to reassure you that we have made no compromises at the infrastructure level and are partnered with one of the best in the industry.
Why Are We Experiencing Some Intermittent Issues?
Our colocation vendor has implemented the best possible technical improvements, but we are currently experiencing some network congestion at Yotta's data center level. To address this, our vendor is heading to the data center to verify and fine-tune network settings.
The DDoS situation is under control as of now due to new arrangements made by our vendor. Since multiple network level upgrades were completed simultaneously, certain network settings need further optimization. Our vendor and their team are actively working to resolve this.
Expected Resolution & Monitoring Updates
We expect to see improvements in intermittent issues by tomorrow. Despite the challenges, our minute-to-minute monitoring indicates 98-99% uptime over the past 48 hours, even while managing the attack and making critical network adjustments.
The next update on the situation will be shared tomorrow. We sincerely appreciate your patience and cooperation as we continue making infrastructure-level improvements to provide you with even better service. Our colocation vendor is working diligently to resolve these issues as quickly as possible.
At WebJi® we believe in transparency with the updates and trying to release more of the timely update as soon as we have the same.
Thank you for your understanding and support.
Yours sincerely,
Anand Maheshwari (Director)
Webji Hosting Pvt. Ltd.
Latest Update 24 Feb 2025 17:09 IST
These are the few improvements DC vendor is working on right now:
Our data center is making key upgrades to improve performance:
1. for Indian users including a direct exchange connection with NIXI,
2. Tata’s 10Gbps DDoS protection (going live within 48 hours), and
3. new IP range to enhance security.
With multiple updates happening simultaneously, there may be temporary network adjustments and tuning required during which some intermittent issues can be there with network. The team is actively monitoring and resolving any issues to ensure stability.
We do not anticipate major downtime, but some intermittent issues / slowness may occur as the data center team works to mitigate the DDoS attack. They are actively implementing network improvements, which may take a few hours to 1-2 days to fully stabilize.
Despite the ongoing attack, the network has maintained around 98% uptime in recent days even with when the DDOS attack was there. Rest assured, the team is doing their best to ensure a smooth resolution. We appreciate your patience during this process.
Latest Update 24 Feb 2025 15:12 IST
Data center level network is working fine. But it has been noted that cloudflare facing having maintainence today https://www.cloudflarestatus.com/ So only case is if you are using any of the cloudflare nameserver it might be effected and you may assume that its network issue which might not be the case in this situation.
So if you are using cloudflare dns only then this msg is related to you to keep an close eye on https://www.cloudflarestatus.com/ as they are not related to our services.
Latest Update 22 Feb 2025 20:12 IST
At time of writing this announcement message please note that all services are up and running as the attack has been reduced in frequency so now its occasionally happening for some milliseconds. However here is update copying it as it is from our DC vendor:
We are experiencing regular DDoS attacks on our network. To mitigate this, we have already placed an order with TTSL (Tata) for DDoS protection and have also applied for a new IP series to mask our identity.
We anticipate both solutions will be active within the next 24-48 hours. If TTSL successfully mitigates the attacks, that would be ideal. However, if the issue persists, we will replace your current IP address with a new one.
We appreciate your patience and will keep you updated on further developments.
Latest Update 22 Feb 2025 20:12 IST
All services are up and running smoothly in our minute-to-minute monitoring of network over last 8+ hours. If there is any new update, then we will keep you posted via this announcement links. Also our DC team have said that by Monday To Wednesday they shall have additional improvements at resources level with extra bandwidth / ddos protection of larger scale added.
Latest Update 22 Feb 2025 11.23 IST
Attack started again but our network system is able to handle it but like yesterday during this period there can be occasionally intermittent issues so kindly cooperate. Our DC team still working for the solution.
We sincerely apologize for any inconvenience caused by this technical issue. We appreciate your patience and cooperation as we work diligently to resolve it. Thank you for your understanding.
Latest Update 22 Feb 2025 11.23 IST
All services are up and running smoothly in our minute-to-minute monitoring of network over last 12 hours or more there has been no impact of attack noted. If there is any new update, then we will keep you posted via this announcement links.
Latest Update 21 Feb 2025 20:52 IST
Over the last 4-5 hours, all services and the network have remained stable. While there was few attempts of DDoS attack this afternoon for a few hours, our vendor's additional arrangements at the data center level helped mitigate it effectively. Aside from some minor fluctuations, we did not experience prolonged downtime like yesterday.
Additionally, as mentioned earlier, our vendor is continuing with further infrastructure upgrades to enhance stability to combat the situation more better. All services are up and running for few hrs at time of writing this announcement.
We appreciate your patience and cooperation as we work diligently to resolve this. Thank you for your understanding.
Latest Update 21 Feb 2025 14:46 IST
At this moment it is not a continuous downtime however intermittent issues are noted so the website speed or performance may not be upto mark or sometime might have short outage. Rest assured we are working at our level best and closely monitoring servers for last 24 hrs with every minute monitoring engines.
Latest Update 21 Feb 2025 14:16 IST
All services have been functioning normally since 9 PM last night until 14:16 IST today. However, the DDoS attack has resumed. Our data center team is actively working on mitigation, and we will provide updates on this same announcement threat as soon as we have more update on the same.
As previously mentioned, DDoS attacks typically occur in multiple waves over a period of 1 to 4 days. This pattern is observed because sustained attacks can be costly for the attacker, leading them to launch intermittent bursts rather than a continuous assault. Our insights are based on 19 years of experience in the web hosting industry.
To better handle such situations, even if they occur infrequently, our vendor is implementing new measures to enhance protection. This includes upgrading to 10 Gbps DDoS protection from Tata ISP, which generally takes around 7 days to be fully operational, though efforts are being made to expedite the process. Additionally, direct traffic routing through the NIXI Internet Exchange is currently partially live and is expected to be fully operational within the next 24 to 48 hours.
I Anand Maheshwari (Director at WebJi) is personally discussuing with him over phone the situation few times per day to get the latest update and I can ensure he is working day and night with all available resources at his full capacity. Those clients who are working with us for years understand we have been always transparent and fair to updates no matter situation is hard or easy.
We sincerely apologize for any inconvenience caused by this technical issue. We appreciate your patience and cooperation as we work diligently to resolve it. Thank you for your understanding.
Latest Update 20 Feb 2025 11.20 AM IST
All servers are working as normal since last night 9 PM no single network disruption noted in our minute-to-minute monitoring of network.
We appreciate your patience and cooperation as we work diligently to address this situation. Thank you for your understanding.
Latest Update 20 Feb 2025 9.48 PM IST
All servers are working as normal now for last 30-40 minutes.
We appreciate your patience and cooperation as we work diligently to address this situation. Thank you for your understanding.
Latest Update 20 Feb 2025 9.01 PM IST
We are currently experiencing a DDoS attack that has begun a few minutes ago, resulting in intermittent network overload. While all services remain up and running, you may encounter occasional disruptions during such episode. Please note that this issue is not related to any hardware or network faults but is due to the ongoing attack.
Our vendor is actively working to add additional resources to help stabilize the network. However, please be aware that these enhancements may take a few days to be fully implemented. We DC vendor is working at best of his capacity and things in his hands to resume the services asap back to normal.
We appreciate your patience and cooperation as we work diligently to address this situation. Thank you for your understanding.
Latest Update 20 Feb 2025 7.08 PM IST
Since 3.32 PM IST all services are working with 100% uptime noted in our minute to minute monitoring system.
We appreciate your patience and cooperation during this time. Thank you.
Latest Update 20 Feb 2025 4.57 PM IST
Since 3.32 PM IST all services are working with 100% uptime noted in our minute to minute monitoring system.
We appreciate your patience and cooperation during this time. Thank you.
20 Feb 2025 3.32 PM IST
Since 20 Feb 2025 3.32 PM all network and servers are online now. However, we will continue to monitor its stability over the next few 1-2 days to ensure everything is functioning smoothly. Please note that intermittent issues may still occur if the attack resumes, as DDoS incidents typically fluctuate over few days.
Rest assured, our data center team and our internal team are closely monitoring the situation. As highlighted in our earlier announcement, there is no immediate or absolute solution for high-volume DDoS attacks not for us but for any data center.
We appreciate your patience and cooperation during this time. Thank you.
Latest Update 20 Feb 2025 3.11 PM IST
As per last update attack is more on IP Range 103.71.99.xxx so any server in this Ip range are facing issues now. We will keep you posted further.
Previous Update 20 Feb 2025 2:18 PM
We are currently experiencing a large number of DDoS attacks on our network, causing repeated downtime. Despite continuous efforts, we have not yet found a proper solution to mitigate these attacks effectively.
We are actively working with our Data Center team, but they too have not been able to provide a permanent resolution at this time. We request your patience for in the meantime or until the attackers stop their activity.
We sincerely apologize for the inconvenience and appreciate your understanding. Screenshot shared by DC team below:
Kindly note that while some web hosts claim to offer DDoS protection, any web hosting provider, data center, or ISP can only mitigate such attacks up to a certain limit. When a DDoS attack exceeds mitigation thresholds, even the best defenses may struggle to fully prevent service disruptions in real time. This is not a failure of the network or hardware but rather an external attack targeting the network with high-volume DDoS traffic.
The only request we have right now is to kindly wait for a while and we will further share update as soon as we have more info or updates on the same from DC team.
From Anand Maheshwari Desk
I’d like to take this opportunity to share more insights about DDoS attacks. In reality, no data center can fully control or stop a DDoS attack—they can only mitigate its impact. The primary approach involves blocking the attacking IP ranges, but this is challenging because attackers often use botnets or other methods that leverage hundreds, thousands, or even hundreds of thousands of different IP addresses.
As being our client you might have query of when it will stop?
Screenshot of ChatGPT:
We are sharing this screenshot of ChatGPT to ensure transparency, so you can see exactly what ChatGPT has stated rather than relying on our personal interpretation. We understand that you may not be fully aware of the technical aspects of a DDoS attack, but it's important to note that no data center in the world can fully control or prevent it, as these attacks originate externally.
From a monetary perspective, launching a sustained DDoS attack is costly for attackers. As a result, they typically cannot maintain it for long. Based on our experience, attackers often attempt multiple repeated attacks before exhausting their own resources / funds.
Many of our clients have been with us for over 10 years, and as far as we are aware, this may be the only time you have encountered such an issue. While we are seeing some packet loss, overall services remain operational, which is a significant achievement from a technical standpoint. As mentioned earlier, our vendor is making every possible effort to mitigate the impact and keep services running as smoothly as possible.
We sincerely apologize for the inconvenience caused by this technical issue. We will continue to keep you updated as soon as we have more information.
We appreciate your patience and request you to stay tuned for further announcements regarding this matter.
Previous Update 20 Feb 2025 11:00 AM
Yesterday afternoon onwards, everything was working fine entire day was in close monitoring, but the DDoS attack has started again. Based on our experience, attackers generally have a few episodes before they stop. Our vendor's team is actively working to mitigate the issue.
Please note that DDoS attacks are not ideal situations for any data center, and their impact is typically widespread. In our 19 years of business experience, this is the third time we have encountered such an issue, highlighting that these are rare occurrences rather than day-to-day problems.
We kindly request your cooperation during this time, as there may be occasional packet loss or intermittent network issues during the ongoing DDOS attack. Thank you for your patience and understanding.
We sincerely apologize for the inconvenience caused by this technical disruption. We will keep you updated as soon as we have more information.
Previous Update 19/02/2025 13:31
We are pleased to inform you that, as per our vendor, the network at our NCR (Noida) data center has been successfully restored, and the DDoS attack has been effectively mitigated. Services should now be operating normally.
However, the vendor's security team continues to monitor the network closely, as the possibility of attackers attempting to launch another attack using a different IP range cannot be ruled out. Rest assured, proactive surveillance and mitigation strategies are in place to ensure smooth and uninterrupted operations to the best extent possible.
We will continue to provide updates on this matter and share any new developments via this announcement link. Should you encounter any issues or require assistance, please feel free to reach out to our support team at support@webji.services
We appreciate your patience and cooperation during this time.
with regards,
Anand Maheshwari (Director)
Webji Hosting Pvt. Ltd.
Previous Update 19/02/2025 13:15
We would like to inform you that our NCR (Noida) data center is currently experiencing a Distributed Denial-of-Service (DDoS) attack. Our vendor’s security team is actively working to mitigate the attack and implement necessary countermeasures to minimize the impact on services.
Due to the nature of DDoS attacks, which involve a large number of new attacking IPs, mitigation efforts require continuous monitoring and real-time blocking of malicious traffic. As a result, users may experience intermittent connectivity issues during this period.
Please be assured that we are closely coordinating with our vendor to ensure a swift resolution and implement enhanced protection measures to prevent future occurrences. We appreciate your patience and understanding as we work to restore full stability as soon as possible.
If you experience any prolonged disruptions or require further assistance, please reach out to our support team at support@webji.services
Thank you for your cooperation.
Further updates will be shared over this announcement link.
