Please note that WHMCS is one of the leading web hosting billing system applications and one of the most widely used by web hosting companies we are using the same for our system of web hosting ac and services management.
As per their new security update they don’t allow us to reset directly the password of your billing ac with us they want users to reset the same, so if you think we are not resetting the password then for privacy reasons whmcs don’t have any such option anymore now in their new versions. So this is shared to make you aware of why we cant reset the password from our end, so please cooperate with the procedure.
So in case you have forgotten the security answer or your security answer is blank then
- Please send an email from the registered email id in our records to support@webji.services and clearly mention that you want the security password requirement to be disabled > after that our team will disable the same on the written email request > Once done, you shall be able to reset the password without system ask you for security password.
- Sorry for the steps but the WHMCS application due to security reasons have this since version 8.0 which was released recently. In short, just send an email to support@webji.services and our team will disable the need for a security password but due to security reasons need that written via email only.
Please note that the billing team generally works during IST office hrs but is mostly available 14-16 hrs approx a day.
