Please note that our team can help as far as you connect via email at support@webji.services. As when an automated receipt doesn't come it need manual tracking.
Sometimes invoices are not marked as paid and in that case, we need to manually track the payments. There can be various reasons behind such issues. Some cases are as follows:
- Partial Paid Invoices: Sometimes you have paid any invoice in partial, then such invoice cannot be auto-credited, in that case, you need to contact our support team at support@webji.services so that we can manually track and apply the payment.
- Any Technical or Payment Gateway Error: Sometimes internet or any other technical issue during payment can create such an issue. In such a case, please be sure to share us payment transfer or any form of detail to track the payments via email at support@webji.services so that our team can manually check and update. Kindly note any such case may require 2-4 days, however, most queries are fixed within 48 hrs.
Kindly note that when an automated payment receipt does not come then we need to manually track the payments so kindly ensure to contact us via email to avoid any domain delete or any other related issues.
