I have not edited my website for long then how come malware can be there? Print

In the current world of cybercrime, it is crucial for website administrators to keep their CMS updated. There are many threats and flaws in open source software that can be fixed with timely updates. What's more, security researchers often release patches on a monthly basis or even faster as new issues come up! Since there are so many vulnerabilities discovered and fixed, it's worth the effort of updating your website CMS often.

1. Your developer can download the logs > analyze the same at his end to find what may have caused the malware infection. Web hosting control panel have log manager to download the logs. If you are unable to locate that option our team can help to find the log manager for that you can email us at support@webji.services
2. If your developer have not updated the website cms for long then it can be primay reasons of malware infection every cms or website software shall be timely updated and patched to latest security releases.

Note - System rotates the logs to remove old logs perodically and rotate that to keep latest logs only. Thus if the malware was happened back and log rotate happened in between there is no way to download the logs.

If you need our system admin help you with investigaiton of logs charges for the same are INR 2000 per hour for system admin time and custom quote can be provided by contacting at support@webji.services where our team can estimate how much time it can take min. one hour charges applicable for the same.